How do I restore a purchase or membership?
Use the billing restore action and make sure you are signed in to the same store or payment account that made the purchase.
This article is part of the ASBL SQWEER support center and is connected to the relevant policy, safety and support flows.
If restore fails
- Check whether you changed Apple ID, Google account or email.
- Confirm the subscription is still active with the provider.
- Contact support with billing timestamps and account identifiers.
Related articles
What are Sqweer membership features?
Membership should focus on optional extras while core privacy and safety features remain free.
When will I be charged for membership?
Charges should follow the plan shown at checkout and renew according to the selected billing cycle unless cancelled in time.
How can I become a member?
Choose the available Supporter or Membership plan from the support or purchases surface and confirm billing details.
How do I cancel my membership?
Cancel from the billing provider that created the subscription: web billing, Apple or Google, depending on how you subscribed.
How do I see who viewed my profile?
Visitor history may be shown as an optional discovery feature depending on your plan and privacy settings.
How do I go offline or invisible?
Use online-status visibility, ghost mode or future invisibility tools where your plan allows them.