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I am not receiving new message notifications

Check app settings, browser permissions, device settings and whether the conversation is muted or archived.

This article is part of the ASBL SQWEER support center and is connected to the relevant policy, safety and support flows.

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What this article covers

Checklist

  • Confirm notifications are enabled in Sqweer settings.
  • Confirm the browser or device has permission to send notifications.
  • Check battery restrictions or focus modes on mobile devices.

Related articles

How do I contact Sqweer Support?

Check the FAQ first, then contact support from inside the app or through the web contact form with detailed context.

The app crashes a lot on Android

Update the app, clear web or app cache, verify browser or OS version and capture exact steps before contacting support.

Why was my photo rejected?

Photos are rejected when they break authenticity, explicit-content, privacy or safety rules.

Why was my photo rejected when others seem worse?

Moderation is not perfectly simultaneous. Another violating image being visible does not mean your rejected image was acceptable.

I received a warning message

Warnings usually mean content or behavior may break policy. Review the message and change the problem before further action is taken.

I want to remove an old or duplicate account

Keep one primary account and request closure of unused accounts through the account or support flow.