Why can media still produce sound on a silent device?

Some browsers and embedded media players handle mute state inconsistently. If this happens, document the browser and device details.

This article is part of the ASBL SQWEER support center and is connected to the relevant policy, safety and support flows.

What this article covers

Useful diagnostics

Check the FAQ first, then contact support from inside the app or through the web contact form with detailed context.

Update the app, clear web or app cache, verify browser or OS version and capture exact steps before contacting support.

Photos are rejected when they break authenticity, explicit-content, privacy or safety rules.

Moderation is not perfectly simultaneous. Another violating image being visible does not mean your rejected image was acceptable.

Warnings usually mean content or behavior may break policy. Review the message and change the problem before further action is taken.

Keep one primary account and request closure of unused accounts through the account or support flow.